What if I’m having trouble paying my deposit?

If you're having trouble paying your deposit, here are some things you can try.

• No deposit requested: See "Why haven't I received my deposit request?"
• Incorrect deposit amount: See "Incorrect deposit amount"
• Verification code not working: Wait 5 minutes and then try again, making sure to use the most recent code provided.
• Issue linking bank via Plaid: If you're on a mobile phone, try on a computer instead as there are some known Plaid bugs with certain banking institutions.
• Try a different method: If you're able, try an alternative method to complete your deposit.

Still having trouble? Please contact support@gowhale.com so we can help.